AUTOMATE YOURDISPATCH WORKFLOW.
Stop routing every call through one dispatcher. CallEquip captures job details, identifies the right team, and coordinates scheduling — automatically.
Why This Matters
Your dispatcher is the bottleneck. Every call, text, and radio message flows through one person — and when they're overwhelmed, leads fall through.
One dispatcher managing multiple crews, customers, and vendors creates a single point of failure.
Manual dispatch means slower response times and lost revenue during peak hours.
Dispatchers can't capture detailed job info while juggling multiple calls.
After-hours calls have no dispatch coverage — emergencies wait until morning.
HERE'S WHAT HAPPENS
WHEN A CALL COMES IN.
Call Comes In
Customer calls about service, delivery, or scheduling. CallEquip answers and identifies the request type.
Job Details Captured
CallEquip collects all dispatch-relevant info: location, job type, timing, equipment needs, and special requirements.
Smart Routing
Based on your routing rules, CallEquip directs the request to the right crew, technician, or department — or schedules it for the next available slot.
Confirmation & Tracking
Both the customer and your team receive confirmation. You get a complete dispatch record for every call.
The CallEquip Advantage
Remove the Bottleneck
Automated dispatch means no single point of failure. Every call is routed correctly — even during peak volume.
Faster Response
Calls are triaged and routed in seconds, not minutes. Faster response = more won jobs.
Complete Records
Every dispatch is documented with caller info, job details, and routing decisions — fully auditable.
24/7 Dispatch
After-hours calls are dispatched automatically. Emergencies reach your on-call team immediately.
Common Questions
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READY FOR
DISPATCH AUTOMATION?
See how CallEquip's dispatch automation solution works for your business. Get started in days.