SMS Notifications

Last Updated: December 27, 2025

Program Description

CallEquip's SMS notification service sends automated text alerts to equipment rental business owners when their AI voice agent receives calls, captures leads, or records important customer requests.

How to Opt-In

You can subscribe to SMS notifications by:

During signup: Check the "Send me SMS notifications" box when creating your CallEquip account
In your dashboard: Go to Settings → Notifications and enable SMS alerts

What Messages You'll Receive

You will receive SMS alerts containing:

Callback requests from potential customers
Call-off notifications (customer ending a rental)
Contract extension requests
Missed call summaries
Rental equipment inquiries and details
Caller name and contact information

Example messages:

Christopher's Rentals: New callback request from John Smith at +1-555-123-4567 for Excavator rental. Reply STOP to unsubscribe.

Christopher's Rentals: Call-off received - John Smith is done with their Excavator rental at 123 Main St. Ready for pickup. Reply STOP to unsubscribe.

Christopher's Rentals: Extension request - John Smith wants to extend their Skid Steer rental through Jan 15. Call +1-555-123-4567 to confirm. Reply STOP to unsubscribe.

Message Frequency

Message frequency varies based on your incoming call volume. Typically, you can expect:

Light volume: 1-3 messages per day
Moderate volume: 4-7 messages per day
High volume: 8-10+ messages per day

You will only receive notifications when your AI voice agent captures new information from callers.

Costs

CallEquip does not charge for SMS notifications. However, message and data rates may apply based on your mobile carrier's plan. Standard text messaging rates from your carrier will apply. Please contact your mobile carrier for details about your specific plan.

Supported Carriers

Our SMS service works with all major U.S. carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

How to Opt-Out

You can unsubscribe from SMS notifications at any time by:

Reply STOP: Text STOP to any message you receive from CallEquip
Dashboard settings: Go to Settings → Notifications and disable SMS alerts
Contact support: Email support@callequip.com

After you opt out, you will receive one final confirmation message, then no further messages unless you re-subscribe.

Getting Help

For help with SMS notifications:

Reply HELP: Text HELP to any message for assistance
Email support: support@callequip.com
Check our docs: www.callequip.com/support

Privacy and Data Use

We respect your privacy. Your phone number is used only to send you SMS notifications about your CallEquip account.

We do not:

Share your phone number with third parties for marketing
Sell your contact information
Send promotional or marketing messages (notifications only)

For complete details, see our Privacy Policy.

By opting in to SMS notifications, you:

Consent to receive automated text messages at the mobile number you provide
Confirm you are authorized to receive texts at that number
Agree to our Terms of Service
Understand that consent is not a condition of purchase or service use

You can opt out at any time without affecting your ability to use other CallEquip features.

Keywords and Commands

STOP, UNSUBSCRIBE, CANCEL, END, or QUIT: Opt out of notifications
HELP or INFO: Get help information

Questions?

Quick Summary: CallEquip sends SMS alerts for callback requests, call-offs, extension requests, and missed calls. Message frequency varies by call volume (1-10/day). Msg & data rates may apply. Reply STOP to opt out anytime. We don't share your phone number or send marketing texts.