SMS Notifications

Last Updated: November 14, 2025

Program Description

CallEquip's SMS notification service sends automated text alerts to equipment rental business owners when their AI voice agent captures lead information from incoming calls.

How to Opt-In

You can subscribe to SMS notifications by: 1. During signup: Check the "Send me SMS notifications" box when creating your CallEquip account 2. In your dashboard: Go to Settings → Notifications and enable SMS alerts 3. Via text: Text START to [your Twilio number] to subscribe

What Messages You'll Receive

You will receive SMS alerts containing:

Caller name and contact information
Rental equipment inquiries and details
Timestamps of captured calls
Links to view full lead details in your dashboard

Example message:

New lead from CallEquip: John Smith (555-0123) interested in renting a backhoe for 3 days starting May 15. View details: callequip.com/leads/abc123

Message Frequency

Message frequency varies based on your incoming call volume. Typically, you can expect:

Light volume: 1-3 messages per day
Moderate volume: 4-7 messages per day
High volume: 8-10+ messages per day

You will only receive notifications when your AI voice agent captures new lead information.

Costs

CallEquip does not charge for SMS notifications. However, message and data rates may apply based on your mobile carrier's plan. Standard text messaging rates from your carrier will apply. Please contact your mobile carrier for details about your specific plan.

Supported Carriers

Our SMS service works with all major U.S. carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

How to Opt-Out

You can unsubscribe from SMS notifications at any time by:

Reply STOP: Text STOP to any message you receive from CallEquip
Dashboard settings: Go to Settings → Notifications and disable SMS alerts
Contact support: Email [support@callequip.com]

After you opt out, you will receive one final confirmation message, then no further messages unless you re-subscribe.

Getting Help

For help with SMS notifications:

Reply HELP: Text HELP to [your Twilio number] for assistance
Email support: [support@callequip.com]
Check our docs: www.callequip.com/support

Privacy and Data Use

We respect your privacy. Your phone number is used only to send you SMS notifications about your CallEquip account.

We do not:

Share your phone number with third parties for marketing
Sell your contact information
Send promotional or marketing messages (notifications only)

For complete details, see our Privacy Policy.

By opting in to SMS notifications, you:

Consent to receive automated text messages at the mobile number you provide
Confirm you are authorized to receive texts at that number
Agree to our Terms of Service
Understand that consent is not a condition of purchase or service use

You can opt out at any time without affecting your ability to use other CallEquip features.

Keywords and Commands

START or SUBSCRIBE: Opt in to notifications
STOP, UNSUBSCRIBE, CANCEL, END, or QUIT: Opt out of notifications
HELP or INFO: Get help information

Questions?

Quick Summary: CallEquip sends SMS alerts when leads are captured. Message frequency varies by call volume (1-10/day). Msg & data rates may apply. Reply STOP to opt out anytime. We don't share your phone number or send marketing texts.