Cookie Policy
Last Updated: November 14, 2025
This Cookie Policy explains how CallEquip ("we," "us," or "our") uses cookies and similar technologies on www.callequip.com.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site.
Cookies We Use
Essential Cookies (Required)
These cookies are necessary for the Service to function properly. You cannot opt out of these cookies.
| Cookie | Purpose | Duration |
|---|---|---|
session_id | Keeps you logged in to your account | Session (deleted when you close browser) |
auth_token | Authenticates your account access | 30 days |
csrf_token | Protects against security threats | Session |
Analytics Cookies (Optional)
These cookies help us understand how visitors use our Service so we can improve it.
| Cookie | Purpose | Duration |
|---|---|---|
_ga | Google Analytics - tracks usage patterns | 2 years |
_gid | Google Analytics - distinguishes users | 24 hours |
Preference Cookies (Optional)
These cookies remember your choices and settings.
| Cookie | Purpose | Duration |
|---|---|---|
theme_preference | Remembers dark/light mode choice | 1 year |
notification_settings | Remembers your notification preferences | 1 year |
How We Use Cookies
We use cookies to:
- Keep you securely logged in to your account
- Remember your preferences and settings
- Understand how people use our Service
- Improve performance and user experience
- Prevent fraud and security issues
Third-Party Cookies
We may use third-party services that set their own cookies, including:
- Google Analytics: To analyze website traffic and usage
- Stripe (if applicable): For payment processing
- Twilio: For SMS and communication services
These third parties have their own privacy policies governing their use of cookies.
Managing Cookies
Browser Controls
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy & Security → Cookies
Opt-Out Options
- Analytics cookies: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on
- All non-essential cookies: Use your browser settings to block or delete cookies
Note: If you disable essential cookies, some features of CallEquip may not work properly, and you may need to log in more frequently.
Do Not Track (DNT)
Some browsers have a "Do Not Track" feature. Currently, there is no industry standard for how to respond to DNT signals, so we do not currently respond to DNT browser settings.
Mobile Devices
Mobile apps may use similar technologies (such as SDKs and device identifiers) to track usage. You can manage these through your device settings.
Updates to This Policy
We may update this Cookie Policy from time to time. The "Last Updated" date at the top indicates when changes were last made. We encourage you to review this policy periodically.
Contact Us
Questions about our use of cookies? Contact us at:
CallEquip
Email: support@callequip.com
Website: www.callequip.com
Quick Summary: We use cookies to keep you logged in, remember your preferences, and understand how people use our Service. You can control non-essential cookies through your browser settings.